About Us

About Suicide Call Back Service

The Suicide Call Back Service is a 24 hour, nationwide service that provides free telephone, video and online counselling. You can call us anywhere and anytime on 1300 659 467.

Our professionally trained counsellors have specialist skills in working with suicide-related issues and they can help you to work through the pain and distress you may be feeling.


Who we help

Suicide Call Back Service offers crisis support to anyone in Australia who is aged 15 years and older.

We can help anyone who is affected by suicide, which includes:


How it works

The Suicide Call Back Service provides immediate telephone counselling and support in a crisis. Your call will be answered by a counsellor.

You can also access free video and online counselling on our website.

You may be eligible to receive up to three free telephone counselling sessions, scheduled at times to best suit your needs.


If it is an emergency, please dial 000.


The Suicide Call Back Service is funded by the Australian Government’s Department of Health and is delivered by On the Line.