Register for online counselling

The Suicide Call Back Service offers text-based online counselling with a professional counsellor. The service is available for people affected by suicide, including:

  • People who are feeling suicidal
  • People who are worried someone they know may be suicidal
  • People who have lost someone to suicide.

Online counselling is free and confidential, and allows you to access professional support wherever you are in Australia. The service is available on Monday, Tuesday, Thursday, Friday and Sunday between 2.30pm and 7.00pm, and Saturday 10.30am-3.00pm (AEST), except on public holidays.

To access online counselling, please fill in the registration form below. You will then be able to log in to the service and make a booking.

If you are a returning user, please log in with your existing email and password.

All information gathered during online contact with Suicide Call Back Service is a Health Record that is recorded and stored securely and may be used for quality and training purposes. For further information, click here.

Client rights and responsibilities can be found here.


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