If the person at risk called you

Do:

  • Stay calm
  • Stay on the phone with the person
  • Use another phone to access emergency assistance if necessary
  • Find out where the person is and whether anyone else is there.

 

If the person is alone and has already harmed themselves, or is in a dangerous situation:

  • Call 000. Ask for the police
  • Request a welfare check on behalf of the suicidal person.

 

If the person has not yet harmed themselves:

  • Encourage the person to remove any firearms, knives, medications and other poisons, ropes or hoses from sight
  • Try to make a safety contract with the person.

 

Don’t:

  • Hang up on the person.

Find a service in your state

 

Australian Capital Territory (ACT)

Crisis Telephone Services

Suicide Call Back Service 1300 659 467

Lifeline 13 11 14

Samaritans 13 52 47

Kids Helpline 1800 55 1800

ACT Mental Health Services

Mental Health Triage Crisis and Assessment Team 1800 629 354


New South Wales (NSW)

Crisis Telephone Services

Suicide Call Back Service 1300 659 467

Lifeline 13 11 14

Samaritans 13 52 47

Kids Helpline 1800 55 1800

NSW Mental Health Services

NSW Mental Health Line 1800 011 511

Albury Community Mental Health Service 1800 800 944

Ballina Community Health (02) 6686 8977

Bellingen Health Campus (02) 6659 5800

Bonalbo Community Health (02) 6665 1203

Byron Bay Central Hospital (02) 6639 9400

Camperdown Community Mental Health Services (02) 9515 9000

Canterbury Community Mental Health Services (02) 9787 0600

Casino Community Health (02) 6662 4444

Coffs Harbour Health Campus (02) 6656 7900

Concord Centre for Mental Health (02) 9797 5000

Croydon Community Mental Health Services (02) 9378 1100

Darlinghurst St Vincent’s Mental Health Team (02) 8382 1300

Dubbo Community Mental Health Team (02) 6881 4000

Evans Head Community Health (02) 6682 4899

Grafton Mental Health Services (02) 6640 2393

Illawarra Community Mental Health Service (02) 4254 1500

Kempsey District Hospital (02) 6562 0256

Kingscliff Community Health (02) 6674 9500

Kogarah St George Community Mental Health (02) 9553 2500

Kyogle Memorial Hospital (02) 6630 0488

Lismore Community Mental Health (02) 6620 2300

Macksville Health Campus (02) 6568 2677

Maclean District Hospital (02) 6640 0123

Marrickville Community Mental Health Services (02) 9562 0500

Murwillumbah District Hospital (02) 6670 9400

Nimbin Multi-Purpose Centre (02) 6689 1400

Parramatta Community Mental Health Team (02) 9843 3237

Port Macquarie Base Hospital (02) 6581 2000

Queanbeyan Mental Health Service (02) 6128 9900

Redfern Community Mental Health Services (02) 9395 0444

Tamworth Community Mental Health Team (02) 6767 7910

Tweed Heads Community Mental Health (07) 5506 7370


NORTHERN TERRITORY (NT)

Crisis Telephone Services

Suicide Call Back Service 1300 659 467

Lifeline 13 11 14

Samaritans 13 52 47

Kids Helpline 1800 55 1800

NT Mental Health Services

Northern Territory Mental Health Line 1800 682 288

East Arnhem Mental Health Team (08) 8987 0414

Katherine Mental Health Team (08) 8973 8724 / 1800 682 228

Royal Darwin Hospital Top End Mental Health Services (08) 8922 8850

Tamarind Centre, Top End Mental Health Services (08) 8999 4988


QUEENSLAND (QLD)

Crisis Telephone Services

Suicide Call Back Service 1300 659 467

Lifeline 13 11 14

Samaritans 13 52 47

Kids Helpline 1800 55 1800

QLD Mental Health Services

13 HEALTH 13 43 25 84

1300 MH CALL – Specialist Mental Health Care 1300 64 22 55

Cairns Acute Care Team (07) 4226 3100

Mackay Acute Care Team (07) 4968 3893

Northern Gold Coast Continuing Care Mental Health Clinic 1300 744 284

Royal Brisbane & Women’s Hospital (07) 3114 0803

The Prince Charles Hospital (07) 3139 4561

Redcliffe and Caboolture Hospitals (07) 5433 8775

Toowoomba Acute and Community Mental Health Service (07) 4616 5210

West Moreton Hospital and Health Service (07) 3810 1111

Sunshine Coast University Hospital (07) 5202 2266


SOUTH AUSTRALIA (SA)

Crisis Telephone Services

Suicide Call Back Service 1300 659 467

Lifeline 13 11 14

Samaritans 13 52 47

Kids Helpline 1800 55 1800

SA Mental Health Services

Mental Health Assessment and Crisis Intervention Service 13 14 65


TASMANIA (TAS)

Crisis Telephone Services

Suicide Call Back Service 1300 659 467

Lifeline 13 11 14

Samaritans 13 52 47

Kids Helpline 1800 55 1800

TAS Mental Health Services

Mental Health Services Helpline 1800 332 388

Hobart and Southern Districts (03) 6166 1161

Glenorchy and Northern Districts (03) 6166 6242

Clarence and Eastern Districts (03) 6282 0700

Launceston and Northern Region (03) 6777 4985

North West Region – Devonport (03) 6478 4370

North West Region –  Burnie (03) 6477 7730


VICTORIA (VIC)

Crisis Telephone Services

Suicide Call Back Service 1300 659 467

SuicideLine Victoria 1300 651 251

Lifeline 13 11 14

Samaritans 13 52 47

Kids Helpline 1800 55 1800

VIC Mental Health Services

Austin & Repatriation Medical Centre (03) 9496 5000

Ballarat Health Service Mental Health Service (03) 5320 4100

Barwon Area Mental Health Service 1300 094 187

Bendigo Health Care Group Division on Psychiatry (03) 5454 6000

Broadmeadows Health Service Mental Health Service (03) 8345 5000

Central East Area Mental Health Service (03) 9895 3333

Central East Crisis Assessment and Treatment Teams 1300 721 927

Clarendon Community Mental Health Centre 1300 558 862

Dandenong Area Mental Health Service (03) 9554 1000

Dandenong Crisis Assessment and Treatment Teams 1300 369 012

Goulburn Valley Area Mental Health Service (03) 5832 2111

Inner South Crisis Assessment and Treatment Teams 1300 363 746

Inner West Community Teams 1300 874 243

Latrobe Community Mental Health Centre (03) 5128 0100

Maroondah Hospital Outer East 1300 721 927

Middle South Area Mental Health Service 1300 369 012

Middle South Crisis Assessment and Treatment Teams 1300 369 012

North Eastern Crisis Assessment and Treatment Teams 1300 859 789

North West Community Teams 1300 874 243

Northeast and Border Mental Health Service (03) 5722 0111

Northern Community Teams 1300 874 243

Northern Mallee Crisis Assessment and Treatment Teams 1300 366 375

Peninsula Health Mental Health Service 1300 792 977

South West Healthcare Mental Health Services Division (03) 5561 9100

Sunshine and Melton Community Teams 1300 874 243

The Royal Melbourne Hospital Mental Health Service (03) 9342 7000

Wangaratta Community Mental Health 1300 783 347

Werribee Mercy Mental Health Program 1300 657 259

Wodonga Adult Mental Health 1300 881 104


WESTERN AUSTRALIA (WA)

Crisis Telephone Services

Suicide Call Back Service 1300 659 467

Lifeline 13 11 14

Samaritans 13 52 47

Kids Helpline 1800 55 1800

WA Mental Health Services

Mental Health Emergency Response Line – Perth Metro 1300 555 788

Mental Health Emergency Response Line – Peel 1800 676 822

RuralLink – remote areas 1800 552 002

Healthdirect Australia 1800 022 222

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