Privacy statement

Suicide Call Back Service respects the privacy of its service users, and complies with State and Commonwealth privacy legislation to safeguard personal information.

All health services in Australia are required to comply with state privacy laws, the Information Privacy Act 2000 and the Health Records Act 2001, as well as other legislation which impose specific obligations in regard to handling and disclosure of information.

For a complete copy of the Crisis Support Services (Suicide Call Back Service) privacy policy, click here.

Information collected and disseminated by this website

In accordance with privacy principles set out in the Guidelines for Federal and ACT Government World Wide Websites developed by the Australian Privacy Commissioner, Suicide Call Back Service will make every effort to ensure that information is collected or disseminated via this website according to the following principles:

Collection of information will be lawful and fair.
Information will be provided about what personal information is being collected and for what purpose.
Personal information collected will be of good quality and not too intrusive
Personal information will only be used for the purposes for which it was collected
Personal information will not be disclosed outside the agency, except where this principle is overridden by other legal considerations, such as mandatory reporting of child abuse.

Use of your email

Suicide Call Back Service will only collect your email address if you send us a message, or if you register requesting notification of events. Your email address will only be used for the purpose for which you have provided it and will not be added to any mailing lists without your prior consent by way of a specific request in writing. We will not use or disclose your email address for any other purpose, without your prior written consent.