If the person has phoned you

DO

• Stay calm
• Stay on the phone with the person.
• Use another phone to access emergency assistance if necessary.
• Find out where the person is and whether anyone else is there.

If the person is alone and has already harmed himself or herself, or is in a dangerous situation:

• Call 000. Ask for the police.
• Request a welfare check on behalf of the suicidal person.

If the person has not yet harmed himself or herself:

• Encourage the person to remove any firearms, knives, medications and other poisons, ropes or hoses from sight.
• Try to make a safety contract with the person. Click here for more information about safety contracts.

DON'T

• Hang up on the person.

Where to get help